I recently had the pleasure of dining at Haidilao Hotpot in the O2 London, and I must say it was an outstanding experience from start to finish!
From the moment we walked in, the service was exceptional. The staff greeted us warmly and guided us through the hotpot process, making sure we felt comfortable and well-informed.
The selection of ingredients was impressive, with a wide variety of fresh vegetables, meats, and seafood to choose from. Everything was impeccably fresh, and the quality truly shone through in every bite.
What truly sets Haidilao apart is their commitment to customer satisfaction. They provided us with a range of dipping sauces and condiments, allowing us to customize our flavors to perfection. Plus, the attentive staff was always ready to assist, ensuring our broth stayed flavorful and at the right temperature throughout our meal.
The atmosphere was vibrant and inviting, making it an ideal place for gatherings with friends and family. It's not just a meal; it's an experience.
Overall, Haidilao Hotpot at the O2 London is a five-star dining destination. The combination of exceptional service, top-notch ingredients, and a welcoming ambiance creates an unforgettable dining experience. I can't wait to return for another delicious hotpot adventure!
Great food and service !! Waiter was incredibly friendly and regularly came by to top up drinks and ask if we needed anything. Was a party of 2 and ordered 1/4 soup each and 2/4 of just water, to make our own soup using sauce bar (recommended by waiter). The food came in god portions compared to other places and that made it worth the price. Everything was very tasty and the waiter had many good recommendations. Also got an item for free, which was a nice surprise ! They have a set up and song for birthdays too. They do a 12% service charge, absolutely deserved for the great service ! 10/10 for the whole experience !
Remember to book in advance !
The service is excellent like all Haidilaos. Our server gave us free gifts and small keychains to keep! The seafood and meat platter was very aesthetic and tasty. Try making your own soup to drink with the tomato soup base by adding some celery, green onions, cilantro, and beef to a bowl.
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